POSITION TITLE: IT Tableau Business Analyst

REPORTS TO: IT Director, Data & Analytics

SUPERVISION EXERCISED: N/A

LOCATION: New York, NY, Washington, DC or Atlanta

Grade/Class: Grade F, Exempt, Non-Union

ABOUT THE ORGANIZATION:

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is “to stop the defamation of the Jewish people and to secure justice and fair treatment to all.” Today, ADL continues to fight all forms of antisemitism and bias, using innovation and partnerships to drive impact. A global leader in combating antisemitism, countering extremism and battling bigotry wherever and whenever it happens, ADL works to protect democracy and ensure a just and inclusive society for all.

PRIMARY FUNCTION:

The Tableau Business Analyst plays a central role in delivering the organization’s “4R” data strategy — delivering the Right Information, to the Right People, at the Right Time, to support the Right Decisions. This role focuses on transforming Databricks data assets into high-quality analytical products (dashboards, scorecards, reports, AI-enabled insights, and visualizations) using Tableau. The ideal candidate combines expert-level Tableau development capabilities with strong business engagement skills and solid working knowledge of SQL. Familiarity with Python for data engineering and data manipulation within Databricks is considered a plus.

This role is vital to advancing our Data & Analytics Strategy implementation program, improving data literacy, championing self-service analytics, and ensuring trustworthy data is consistently delivered across the organization.

Business Requirements and Data Gathering:

• Partner with business stakeholders across all functional areas to identify analytical needs, KPIs, and desired outcomes.
• Conduct discovery workshops, interviews, and data-walkthroughs to capture business requirements and translate them into functional dashboards and analytical products.
• Participate in designing KPIs, metrics, and scorecards aligned with enterprise data definitions and the unified data framework.
• Communicate effectively with both technical and non-technical audiences, ensuring clarity, alignment, and business value

Tableau Analytics Design & Development

• Serve as a Tableau subject matter expert, leveraging the full spectrum of capabilities:
  • Data modeling and data preparation in Tableau
  • Advanced calculations, table calcs, LOD expressions
  • Dashboard UX/UI design and data storytelling
  • Drill-down, parameterization, mapping, extensions, and Tableau AI features
• Design, develop, and iterate on dashboards, scorecards, mobile analytics apps, and compelling visualizations.
• Optimize reports for performance, usability, and adoption, ensuring solutions align with enterprise BI standards.
• Deploy and support reports on multiple consumption platforms including mobile devices
• Publish and maintain dashboards on Tableau Cloud/Server, following governance, certification, and lifecycle workflows.

Data Access, Integration & Data Quality

• Connect Tableau to Databricks and other cloud data sources to build analytical datasets and extracts.
• Write SQL queries for data exploration, validation, profiling, and transformation.
• Apply data-cleansing and validation logic in alignment with the approved Unified Data Framework, data quality rules, and governance practices.
• Collaborate with external data engineers/partners to improve pipelines, document data lineage, and ensure the Right Data is consistently available for analysis.

Analytics Platform Support, Governance & Best Practices

• Support the execution of the Data & Analytics Strategy implementation roadmap in partnership with the Director IT, Data & Analytics.
• Contribute to documentation including data dictionaries, functional specs, business definitions, and dashboard usage guides.
• Ensure BI products adhere to SDLC and testing processes (UAT, regression, performance).
• Support self-service enablement efforts, stakeholder training, and dashboard adoption.
• Follow ITIL-aligned processes for incident response, enhancements, and root cause analysis.

Skills:

• Proven ability to collaborate with business stakeholders and translate their needs into high-quality analytical products.
• Strong SQL skills for data exploration, data validation, joins, aggregations, and troubleshooting.
• Experience connecting Tableau to Databricks (or similar platforms like Snowflake, Redshift, Synapse).
• Strong analytical and discovery skills, with the ability to profile data, identify anomalies, and ensure accuracy.
• Excellent communication, documentation, and storytelling skills.
• Ability to manage multiple projects and prioritize in a dynamic environment.
• Understanding of data warehouse concepts, MDM, and data quality frameworks.
• Familiarity with Agile/SCRUM methodologies and working in sprint-based environments.
• Experience with Data & Analytics SDLC best practices.
• Proven knowledge of UX design and data visualization best practices.
• Familiar with the main concepts and practices of Data Governance.
• Experience working with Python for data manipulation or automation within Databricks is a plus.
• Exposure to data ingestion from Salesforce CRM, Google Analytics, Accounting & Finance systems (Sage Intacct preferred), or similar operational data sources is a plus.

Attributes:

• Committed to contributing to a culture where everyone thrives
• Collaborative team-player.
• Creative and innovative; takes initiative. 
• Results-oriented – a problem solver (versus a problem identifier)
• Excels in dynamic environments that require adaptability
• Ability to manage multiple priorities simultaneously
• Energized by ADL’s mission and work

Work Experience:

• The ideal candidate has expert-level Tableau development capabilities and 5+ years of hands-on experience building Tableau dashboards, scorecards, and other Tableau-based analytical solutions and can demonstrate strong business engagement skills and solid working knowledge of SQL.
• Familiarity with Python for data engineering and data manipulation within Databricks is considered a plus.

Education: 

• Bachelor’s degree in computer science, Information Systems, Business Analytics, Mathematics, Statistics, Engineering, or related field or equivalent experience.
• Formal Business Analysis training, such as:
  • IIBA-aligned coursework based on the BABOK Guide
  • Business Analyst certification programs
  • Requirements gathering, process analysis, or product ownership courses
• Professional certifications (preferred):
  • IIBA ECBA, CCBA, or CBAP
  • Tableau Desktop Specialist /Tableau Data Analyst
  • Databricks Lakehouse Fundamentals or related cloud data certifications
  • Agile/SCRUM certification (PSPO, CSPO, CSM)

Work Environment: 

• ADL is a hybrid environment; this role may require 3 days in the office.

Compensation: 

• This position has a salary range of $110,000 to $135,000. This salary range is reflective of a position based in New York, NY, Washington, DC or Atlanta, GA. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations. For an overview of our total rewards package, please visit https://www.adl.org/about/careers.

ADL aims to create a working environment where every employee can thrive professionally.  Our mission-driven work is best accomplished in an environment that supports belonging. ADL values a diverse workplace and strongly encourages people of all races, religions, nationalities, genders, LGBTQ+ individuals, people with disabilities, and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.    

ADL will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact the People & Culture department at talentacquisition@adl.org.    

ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws. 

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.