POSITION TITLE: Director of Messaging Research

REPORTS TO: VP Center on Antisemitism Research

SUPERVISION EXERCISED: some

LOCATION: Anywhere ADL has an office

Grade/Class: Grade H, Exempt, PSA-Eligible

ABOUT THE ORGANIZATION:

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is “to stop the defamation of the Jewish people and to secure justice and fair treatment to all.” Today, ADL continues to fight all forms of antisemitism and bias, using innovation and partnerships to drive impact. A global leader in combating antisemitism, countering extremism and battling bigotry wherever and whenever it happens, ADL works to protect democracy and ensure a just and inclusive society for all.

PRIMARY FUNCTION:

The Director of Messaging Research within the Center for Antisemitism Research leads efforts to turn rigorous research into effective messaging. This role is responsible for communicating actionable research findings both within the ADL and to allied groups, ensuring that messaging to counter antisemitism is backed by testing, and expanding the use of message testing to new adopters. The Director is part researcher and part strategist, able to translate the work of research teams for communicators and vice versa.

Primary: 

• Serve as a strategic thought leader for the Center’s research agenda on messaging,
• messengers/validators and targeting.
• Collaborate with Center’s researchers to define desired outcomes of messaging (dependent variables) and ensure alignment with ADL’s goals.
• Collaborate and advise on the selection and design of quantitative and qualitative methodologies to ensure the right tools are applied to the right research questions.
• Deliver briefings, presentations, and memos to stakeholders inside and outside
• ADL to communicate the Center’s findings and equip communicators with effective messaging.
• Create a change management process prioritizing a culture of testing inside ADL and with allied groups to ensure that messaging is validated before it is deployed.
• Consult on the development of AI-powered products that stakeholders can use to ensure that their messaging is aligned with the Center’s recommendations.
• Manage a Research Assistant who contributes to message testing, data analysis, and preparation of presentations and memos.

This job description provides a general overview of the role and its key responsibilities. It is not an exhaustive list of all duties, and ADL reserves the right to assign additional tasks as needed.

Skills:

• Track record of persuading decision-makers to adopt research-based strategic recommendations
• Ability to communicate technical research to non-technical audiences
• Experience managing the full life cycle of messaging research projects
• Deep understanding of and experience with qualitative and quantitative methods such as focus groups, survey research, and randomized control trials
• Excellent interpersonal and relationship management skills

Attributes:

• A “people person” who isn’t afraid to work with numbers
• Committed to contributing to a culture where everyone thrives
• Collaborative team-player
• Creative and innovative; takes initiative
• Results-oriented – a problem solver (versus a problem identifier)
• Excels in dynamic environments that require adaptability
• Able to manage multiple priorities simultaneously
• Energized by ADL’s mission and work

Work Experience:

• The ideal candidate has extensive experience and a demonstrated track record of growth and promotion in messaging research for mission-driven organizations such as campaigns and advocacy groups.

Education:

• Undergraduate degree in a social science, quantitative field or equivalent work experience required.

Work Environment: 

• ADL is a hybrid environment; this role may require 3 days in the office.

Compensation: 

• This position has a salary range of $80,000 to $120,000. This salary range is reflective of a position based in New York, New York. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations. For an overview of our total rewards package, please visit https://www.adl.org/about/careers.

ADL aims to create a working environment where every employee can thrive professionally.  Our mission-driven work is best accomplished in an environment that supports belonging. ADL values a diverse workplace and strongly encourages people of all races, religions, nationalities, genders, LGBTQ+ individuals, people with disabilities, and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.    

ADL will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact the People & Culture department at talentacquisition@adl.org.    

ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws. 

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.