Specialist, Employee Experience

POSITION TITLE: Specialist, Employee Experience 

REPORTS TO:  Senior Manager, Learning & Development 

SUPERVISION EXERCISED: None  

LOCATION: East-coast preferred, or anywhere ADL has an office  

Grade/Class: Grade E, Exempt, Non-Union  

ABOUT THE ORGANIZATION: 

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is “to stop the defamation of the Jewish people and to secure justice and fair treatment to all.” Today, ADL continues to fight all forms of antisemitism and bias, using innovation and partnerships to drive impact. A global leader in combating antisemitism, countering extremism and battling bigotry wherever and whenever it happens, ADL works to protect democracy and ensure a just and inclusive society for all. 

PRIMARY FUNCTION:  

The Specialist, Employee Experience supports the development and execution of programs that will foster an engaged and inclusive workplace culture. This role will work cross-functionally across the organization and within the People & Culture team to improve the employee experience by supporting the creation and execution of learning and development programs as well as all initiatives focused on helping our workforce thrive. 

Primary:  

• Partner with the Senior Manager, Learning and Development to align learning and development programs with overall employee experience and ADL organizational goals; 
• Help plan, execute, and improve upon the onboarding process, ensuring new hires feel welcomed, informed, and supported throughout their employee experience; 
• Identify and track touchpoints throughout the employee experience supporting the positive evolution of employee programs; 
• Assist with reporting on key employee experience metrics including the collection of data, and helping to drive improvements through data-informed decisions;   
• Work closely with P&C and other stakeholders to address specific needs within cross-functional teams; 
• Support the development of employee feedback surveys and listening programs and help analyze results to create actionable recommendations. 

Skills:    

• Knowledge of and curiosity about employee engagement best practices and methodologies;      
• Project coordination and organizational skills;  
• Attention to detail and process improvement mindset. 

Attributes:   

• Committed to contributing to a culture where everyone thrives;  
• Collaborative team-player;   
• Creative and innovative; takes initiative;   
• Results-oriented – a problem solver (versus a problem identifier);  
• Excels in dynamic environments that require adaptability;  
• Ability to manage multiple priorities simultaneously;   
• Energized by ADL’s mission and work; 
• Strong interpersonal skills and proven ability to collaborate across teams    
• High level of discretion and professionalism      

 Work Experience:    

• The ideal candidate has several years’ experience in human resources, with a demonstrable increase in skills and responsibility; 
• Background in learning and development, education, or another related function, is highly desirable; 
• Experience designing and facilitating training programs is preferred. 

 Education:    

• Bachelor’s degree in Human Resources, Business Administration, Education, or related field, or equivalent experience required.  
• Training certification (ATD, CPTD, or similar) preferred 

Work Environment:   

• ADL is a hybrid environment, this role requires presence in-person/in office 3 days a week.

Compensation: 

• This position has a salary range of $60,000 to $70,000. This salary range is reflective of a position based in New York, New York. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations. For an overview of our total rewards package, please visit https://www.adl.org/about/careers.  

ADL aims to create a working environment where every employee can thrive professionally.  Our mission-driven work is best accomplished in an environment that supports belonging. ADL values a diverse workplace and strongly encourages people of all races, religions, nationalities, genders, LGBTQ+ individuals, people with disabilities, and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.       

ADL will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact the People & Culture department at talentacquisition@adl.org.       

ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws.    

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.