Coordinator, Gift Processing

POSITION TITLE: Coordinator, Gift Processing 

REPORTS TO: Manager, Revenue and Gift Processing

SUPERVISION EXERCISED: None

LOCATION: New York City or Anywhere ADL has an office.

GRADE/CLASS: Grade C, Non-Exempt, Non-Union

ABOUT THE ORGANIZATION

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is “to stop the defamation of the Jewish people and to secure justice and fair treatment to all.” Today, ADL continues to fight all forms of antisemitism and bias, using innovation and partnerships to drive impact. A global leader in combating antisemitism, countering extremism and battling bigotry wherever and whenever it happens, ADL works to protect democracy and ensure a just and inclusive society for all. 

PRIMARY FUNCTION

The Coordinator, Gift Processing plays a vital role in processing and reviewing gifts, ensuring high accuracy in data entry, coding, and compliance with organizational procedures. This position is responsible for managing special requirements when appropriate and assisting with donor inquiries. The Coordinator supports regular reconciliation processes and collaborates with the Revenue and Gift Processing team to standardize and streamline gift reporting and processing workflows. This role contributes to enhancing the overall efficiency of gift processing through process improvements and collaboration with cross-functional teams.

Primary:

• Process and review gifts, ensuring timely and accurate entry of gift data.
• Maintain high accuracy in data entry and coding, aligning with organizational procedures.
• Manage special requirements for gifts, including tribute and memorial gifts, as needed.
• Assist with basic donor inquiries related to gifts and provide timely responses.
• Support reconciliation processes and collaborate with the Revenue and Gift Processing team.
• Contribute to the development and implementation of efficient processing procedures.
• Work with the Data Systems and Knowledge team to optimize gift reporting and processing workflows.
• Participate in special projects and process improvement initiatives to enhance operational efficiency.
• Processes gifts ranging from $10K to $25K, ensuring accuracy for higher-value donations.
• Manages special handling for tribute and memorial gifts specific to mid-level donors.
• Collaborates with the Major/Principal Gifts Specialist on restricted gifts.
• Assists in managing pledge reminders and related processes for mid-level donations.

Skills:

• Strong attention to detail and accuracy in data management.
• Excellent communication skills for effective donor interaction.
• Ability to collaborate with cross-functional teams.
• Proficient in gift processing systems and donor databases.
• Strong organizational skills to manage multiple tasks simultaneously.

Experience:

• Previous experience in gift processing or related administrative support roles, preferably within a nonprofit organization.
• Familiarity with special handling procedures and reconciliation processes.
• Experience in maintaining accurate records and documentation in a database or similar system.

Education:

• Bachelor’s Degree or equivalent professional experience.

Work Environment:  

• ADL is a hybrid environment. This role may require 3 days in person.

Compensation: 

• This position has a salary range of $40,000 to $60,000. This salary range is reflective of a position based in New York, NY. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations. For an overview of our total rewards package, please visit https://www.adl.org/about/careers.

ADL values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of underrepresented ethnic groups, foreign-born residents, and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.

ADL will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions,

and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact People & Culture at talentacquisition@adl.org.

ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws.

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for Employment.