POSITION TITLE: Director IT, Data and Analytics

REPORTS TO: VP, Information Technology

SUPERVISION EXERCISED: Business Analyst

LOCATION: New York, NY (CSC)

Grade/Class: Grade I, Exempt, Non-Union

ABOUT THE ORGANIZATION: 

ADL is the leading anti-hate organization in the world. Founded in 1913, its timeless mission is “to stop the defamation of the Jewish people and to secure justice and fair treatment to all.” Today, ADL continues to fight all forms of antisemitism and bias, using innovation and partnerships to drive impact. A global leader in combating antisemitism, countering extremism and battling bigotry wherever and whenever it happens, ADL works to protect democracy and ensure a just and inclusive society for all. 

PRIMARY FUNCTION:

The Director IT, Data and Analytics is responsible for leading implementation of the organization's data strategy, business intelligence (BI) and reporting capabilities leveraging our “4R” model: Right Information, to the Right People, at the Right Time, to make Right decisions.

The Director is responsible for architecting scalable, best-in-class Data Warehouse, Business Intelligence/Reporting solutions and processes, develop, and maintain our analytics platform. With a focus on driving data-driven decision-making, this role creates innovative reports, views, dashboards, scorecards, visualizations, and mobile analytics apps. The Director drives requirements gathering, Data Profiling, develops KPIs, metrics, and leads adoption of the platform. The Director works closely with the IT Management team and stakeholders across entire organization to develop data-informed reports, supporting successful business growth and operational efficiency.

Primary: 

• Design, develop and implement data solutions based on best industry practices.
• Proactively drive the vision for BI and Data warehousing across organization. Build cross-functional relationships to understand data needs and deliver on those needs using our “4R” model (Delivering the Right Data to the Right People at the Right Time for the Right Decisions).
• Create data pipelines to facilitate the movement of data between multiple data sources and cloud databases to create a unified data view.
• Transform and cleanse raw data into a format that is suitable for analysis and visualization.
• Analyze business and functional requirements and translate those into database structures and technical designs.
• Create and implement a Unified Data Framework and data model to bridge and to contextualize data sources across ADL’s systems.
• Define data validation rules and automation.
• Ensure data quality across data warehouse and analytics platforms.
• Develop visualizations, reports, dashboards, apps and KPI scorecards.
• Deliver enhancements with a view towards effectively normalized databases, best practices, and integration of data stores.
• Implement Software Development Lifecycle (SDLC) and other best practices, including the creation and maintenance of proper technical and business process documentation.
• Partner with VP of IT in ROI analysis and business case studies for project approval.
• Manage & execute projects, develop schedules, manage risks and issues, facilitate meetings, report status to IT Leadership and Business Stakeholders.
• Perform Root Cause Analysis on major issues with a focus on finding ways to prevent repeated future problems.
• Stay up to date with emerging technology trends and recommend relevant enhancements or integrations to improve operational effectiveness.

This job description provides a general overview of the role and its key responsibilities. It is not an exhaustive list of all duties, and ADL reserves the right to assign additional tasks as needed. 

Skills:

• Ad-hoc report writing using advanced SQL techniques.
• Experience building Business Analytics applications for Salesforce CRM products and ERP systems.
• Expert knowledge of data management, Master Data Management (MDM), Data Quality.
• Ability to gather, synthesize and analyze data and draw logical conclusions.
• Strong analysis and problem-solving abilities. Technical eye for details.  
• Solid teamwork and interpersonal skills with a customer service focus and a solid understanding of ITIL process.
• Highly self-motivated and able to work independently with minimal supervision.
• Excellent verbal and written communication skills. 
• Expertise in managing multiple projects in parallel.
• Experienced knowledge of project management methodologies such as SCRUM, Agile, hybrid and best practices.
• Business Requirements gathering, writing business and functional requirements.
• Understanding of User Experience, User Acceptance and Regression Testing concepts.

Work Experience: 

• The ideal candidate has 10 or more years’ experience with software development, data warehouses & data lake, and demonstrable experience managing a team and external consultants.  
• Implementation experience with Databricks data warehouse & Tableau self-service analytics is essential.
• Hands on experience with Data warehouse & BI tools (Tableau, Qlik Sense, Power BI, Databricks, Snowflake – Tableau and Databricks preferred).
• Well versed in SQL, Scripting, Database, ETL processes, Data Modeling, Data Warehouse methodologies, Data Management, Data Modeling and Performance Tuning.
• SDLC implementation experience.
• Knowledge of Salesforce CRM and Sage Intacct data model is preferred.

Education: 

• Bachelor’s degree in computer science or related area, or equivalent experience.
• Advanced degree a plus.
• PMP or PGPM PMI Certification or equivalent preferred.
  
  

Work Environment:  

• ADL is a hybrid environment; this role may require 3 days in the office.

Compensation: 

• This position has a salary range of $150,000 to $175,000. This salary range is reflective of a position based in New York, New York. Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations.  For an overview of our total rewards package, please visit https://www.adl.org/about/careers. 

ADL aims to create a working environment where every employee can thrive professionally.  Our mission-driven work is best accomplished in an environment that supports belonging. ADL values a diverse workplace and strongly encourages people of all races, religions, nationalities, genders, LGBTQ+ individuals, people with disabilities,  and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.     

ADL will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact the People & Culture department at talentacquisition@adl.org.     

ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws.  

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.