• Outreach and Operations Coordinator

    Job Locations US-Washington
    Policy - Government Relations, Advocacy & Community Engagement
    Regular Full-Time
  • Overview

    POSITION TITLE: Outreach and Operations Coordinator

    REPORTS TO: Director, Civil Rights Policy Planning Center


    LOCATION: Washington, DC (CSC)

    Grade/Class: Grade D, Non-Exempt, Not PSA-Eligible




    The Anti-Defamation League (ADL), founded in 1913, is the nation’s premier civil rights/human relations agency, fighting anti-Semitism and all forms of bigotry and hate, defending democratic ideals, and protecting civil rights for all. ADL achieves its mission through disseminating information to raise awareness, educating youth, training law enforcement, speaking out in defense of civil liberties, and advocating for policies and positions that promote social justice.



    To work with and provide operational resources as well as administrative support to GRACE staff and ADL colleagues, and to provide ADL materials and resources to Congress, the Administration, and coalition partners on organizational policy priorities. To advise and support Regional offices with their federal, state and local advocacy and policy work. To develop advocacy and communications materials, including online advocacy. 



    1. Administrative Support – Support GRACE staff and colleagues in government relations, advocacy and community engagement work. Coordinate daily office operations, which may include handling calls; assisting with calendars; booking travel, hotels; submitting receipts; arranging events and meetings; other administrative tasks as requested.
    2. Coalition Work – Represent ADL in coalition and government meetings on relevant policy areas and as requested by the Vice President, GRACE, or their designee. Network with counterparts in government and NGO partners to deepen relationships for ADL. Draft materials for coalition work. Represent ADL at coalition conferences and events.
    3. Grassroots/Field Advocacy – Support grassroots advocacy campaigns; help craft advocacy strategy and help formulate and/or support federal policy priorities for the Regional offices; track, analyze and report on legislative and policy developments that impact ADL’s domestic and international policy agendas and strategy.
    4. Congressional Outreach – Develop and maintain relationships with Hill offices/staff around ADL policies. Share relevant ADL resources, educate offices on ADL’s work.
    5. Attend Congressional and other briefings – Track legislation, regulations and other executive orders/actions that affect issues and communities that are important to ADL. Monitor online resources (CQ, Knowlegis, government websites) to flag staff hearings or meetings of note for GRACE or other relevant ADL staff. Maintain the online database, Knowlegis, for key contacts and tracking ADL interactions with Members of Congress. Analyze and monitor federal, state and local legislative and executive initiatives of interest or concern to ADL
    6. Serve as engaged member of team to ensure integration of federal policy and political agenda into other departments (e.g., Civil Rights, Center for Technology and Society, Center on Extremism, International Affairs, Marketing and Comms), as appropriate. Update and maintain the online ADL Action Center. Draft content for digital advocacy campaigns. Draft and edit action alerts, online newsletter, and press releases around ADL’s issues. Work with social media manager to identify social media advocacy opportunities and to help craft messages.
    7. Resource for Regional advocacy and lobbying –Draft backgrounders, talking points, training and other support to Regional offices to facilitate their outreach to Congress and other external partners and stakeholders.  Work with Regional offices to provide strategy and guidance on targeted outreach to Member offices on issues of importance.
    8. Travel to Regional offices to provide training or other informational briefings on how to advocate effectively for ADL federal policy positions, as well as meetings with committees and coalition partners
    9. Budget – Work with the VP, GRACE, to create annual office budgets. Track expenditures, attend budget trainings and stay up to date on the latest budgetary information from Community Support Center (CSC).
    10. Draft materials, develop speaker and programmatic ideas.
    11. Oversee logistics for Summit lobby visits and other lobby visits and fly-ins. Coordinate meetings and events. Assist with major conferences.  Finalize and confirm event logistics such as venue, time, menu, speakers, awards, etc.
    12. Ability to travel both domestically and potentially abroad; ability to work on occasional weekends and nights, as required; ability to be at desk working on computer for long hours as necessary.


    • Undertake other projects and/or assignments, as needed.



    • Excellent interpersonal, verbal, written, organizational, and computer skills.
    • Ability to work independently, multi-task, produce results and meet deadlines in a time-sensitive environment within budgetary constraints. 
    • Ability to work collegially and collaboratively across ADL departments and functions.
    • Ability to work alongside elected officials, policy makers and political operatives on both sides of the political spectrum to further ADL’s initiatives.
    • Ability to interact and engage with ADL national and regional board members, lay leaders and constituents across political spectrum.

    Work Experience: 

    • Minimum of 3 years of communications, community engagement, advocacy, operations support, and/or other relevant experience required.
    • Administrative experience preferred.
    • Knowledge of advocacy and communication tools preferred.
    • Knowledge and familiarity with the political process/Congress required.


    • Commitment to ADL mission and issues.


    • BA or BS required, Master’s degree preferred, or equivalent experience.

    The information in this job description indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment. 


    Salary and benefits are competitive and commensurate with experience. 


    ADL is an Equal Opportunity Employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, religion/creed, color, national origin, sex, sexual orientation, gender identity or expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local legislation.


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